Got questions? We’ve got answers! Below are some of the most common questions we receive about our services. If you don’t see your question here, feel free to contact us for more information.
Frequently Asked Questions (FAQs)
What services do you offer?
We provide a wide range of digital services, including custom website development, WordPress development, e-commerce solutions, Shopify development, mobile app development, UX/UI design, SEO analysis, and website hosting.
How long does it take to develop a website or mobile app?
Project timelines vary based on complexity, features, and client requirements. A basic website may take 4-6 weeks, while a custom e-commerce or mobile app project can take 8-12 weeks or more. We provide a detailed timeline after discussing your project requirements.
Do you offer ongoing support and maintenance?
Yes! We provide website and app maintenance, security updates, performance optimisation, and technical support to keep your website or digital platform running smoothly.
Can you redesign my existing website?
Absolutely! We offer website redesign services to improve your website’s design, performance, and user experience while ensuring it aligns with your business goals.
What type of websites do you develop?
We develop custom websites, WordPress sites, e-commerce platforms, Woocommerce & Shopify stores, corporate websites, and enterprise-level solutions tailored to your specific business needs.
Do you provide custom content management systems (CMS)?
Yes, we offer custom CMS development and work with WordPress, Drupal, and other CMS platforms to ensure easy content management for your website.
Will my Website be mobile-friendly
Yes! Every website we develop is fully responsive and optimized for mobile, tablet, and desktop devices.
Can you build an online store for my business?
Yes! We specialise in e-commerce development using platforms like Shopify, WooCommerce, Magento, and custom-built solutions to help you sell products online seamlessly.
Do you integrate payment gateways?
Absolutely! We integrate secure payment gateways like PayPal, Stripe, Square, and other providers for safe and easy online transactions.
Can you migrate my existing store to Shopify?
Yes! We provide Shopify migration services, transferring your products, customer data, and design elements without losing important data.
Do you offer SEO services?
Yes! Our SEO analysis and optimisation services include keyword research, technical SEO audits, competitor analysis, backlink strategy, and on-page/off-page SEO enhancements to improve your website’s visibility on search engines.
How long does SEO take to show results?
SEO is an ongoing process, and results can take 3-6 months depending on competition, keywords, and market trends. However, we use the latest strategies to accelerate growth.
Do you provide content marketing and blog writing?
Yes! We offer content creation services, including blog writing, product descriptions, and SEO-friendly website content to boost engagement and rankings.
What website hosting plans do you offer?
We can provide fexible and secure shared hosting, cloud hosting, and managed WordPress hosting with various pricing plans based on your needs. For further information please see our hosting packages.
Can you help me transfer my website to a new host?
Yes! We offer website migration services, ensuring a smooth transition with no downtime.
Do you offer security and backup services?
Yes! Our hosting includes SSL certificates, DDoS protection, daily backups, and malware scanning to keep your website secure.
What types of mobile apps do you develop?
We develop iOS, Android, and cross-platform mobile apps using Swift, React Native, and Flutter.
Can you integrate third-party APIs into my mobile app?
Yes! We integrate APIs for payment gateways, social media, CRMs, and other third-party services to enhance your app’s functionality.
Do you provide app maintenance and updates?
Yes! We offer ongoing app maintenance, bug fixes, updates, and performance optimisation to keep your mobile app running smoothly.
Can you build a custom solution for my business?
Yes! We offer custom web and software development, including CRM, ERP, booking systems, and workflow automation solutions tailored to your business needs.
Do you offer API development and third-party integrations?
Yes! We integrate and develop custom APIs for seamless data synchronisation and enhanced platform functionality.
Still have Questions?
If you have any other questions, feel free to contact us. We’re happy to assist you!
Reasons to choose us for your next Website Project?
Cost effective
At Infinity Web Creations we keep everything simple and straightforward. No hidden fees or costs to shock you now or in the future. What you see is what you get.
Reliable & Secure
Our Websites are hosted on fast and secure UK based cloud servers, making them one of the fastest and reliable available. We include daily backups of your site as standard so you can have peace of mind.
SEO as standard
We provide basic Search Engine Optimisation (SEO) for each website as Standard, because what's the point of having a Website if no one can find your services or products.
24/7 Support
We know that if your website or email is down for any reason that this will have a detrimental impact on your business. That is why we provide a comprehensive support service that will ensure that whatever happens your Website or Email services are back up and running at the earliest opportunity.
What else do we include?
Fully Responsive
Due to our websites being fully responsive, it means that whatever device your visitors view your website with they will adapt automatically to that device without any loss to functionality.
Domain Name
A domain name (your website address) will be discussed with you and registered if required, this is provided FREE of charge for the first year and is then subject to annual renewal costs.
SSL Certification
Secure Socket Layer (SSL) Certificates are added to a domain/website to ensure that your website visitors are secure while they browse. This is especially required if you are going to take payments through your website.
Email Accounts
As part of your website package, we will have available to you an unlimited supply of email addresses attached to your domain. If required we can also help set these up on your chosen devices.
Website Updates
When security updates are required to any software used we will make sure that they are installed without any undue worry and we will also make sure that your website is operating as it should be.
Social Media
If your Business or Organisation requires Social Media Channels to operate, we will automatically include these into the design process and implement them into your website.
Some of our Web Design & Hosting Customers
At Infinity Web Creations, we take immense pride in the diverse range of clients we have had the pleasure to work with. Our customer portfolio reflects our unwavering commitment to quality, innovation, and tailored digital solutions. From emerging startups to established enterprises, each project is a testament to our ability to transform unique visions into engaging, high-performing digital experiences.

Widmer Livery Stables
Widmer Livery Stables is a well established Livery Provider for Horses and Ponies in Buckinghamshire. They faced the challenge that their website was not fully responsive across different devices. We have redesigned the website to provide it with a modern look and feel which now means that their website is now fully responsive across all devices, including mobile phones, tablets, and desktops.

Adept Decorating
Adept Decorating is a family-run painting and decorating business established in 2000, based in Gateshead near Newcastle, Tyne and Wear. Malcolm Woods the owner wished to have an online presence so that he could gain new leads for work opportunities and stay ahead of his competitors. Infinity Web Creations were only to glad to help Malcolm and created a fully responsive, easy to use website that ranks high in search engines and in turn provides Malcolm with a new way of obtaining regular customers.

Communication Works
Communication Works Publishing Group (CWPG) is an award-winning media and marketing company founded in London in 1997. Andy Roberts of CWPG reached out to ourselves to see if we could provide a range of services which includes amongst others Hosting for the groups websites, client project domain registration as well as providing email marketing templates when required. We have been working with CWPG for over 10yrs.

DLI Association South Shields
The DLI Association South Shields branch is a no profit organisation who’s main purpose is to provide support for ex military service personnel and their families. We were approached by the branch secretary and asked if we could design them a simple but informative website that from time to time the branch could maintain. We were only to glad to provide assistance to this worthwhile cause with a fully responsive website along with email provision, domain registration and hosting for the branch.
What our customers are saying...
They have our back
Our branch website has been created and supported by Infinity Web Creations for a number of years now. They are a pleasure to deal with, helping us make changes when required, offering advice and it’s good to know they have our back when time is against us. We would recommend them to anyone who needs a web presence.
John Hambling ,Treasurer DLI South Shields Branch
Very Reliable & Professional Service
Stephen has created an exceptional website for my decorating business (Adept Decorating) and is always ready to answer any questions I may have. Very professional company. Certainly would not hesitate in recommending the services of Infinity Web Creations.
Malcolm Woods, Adept Decorating
Infinity Provides our Hosting
Infinity Web Creations have been providing our website and email hosting services for almost 10yrs with almost 100% reliability. I can honestly say that if A D Contracts do need assistance, Stephen is always on hand to resolve any issues within a couple of hours if not sooner. Would certainly recommend Infinity Web Creations
Alan Deeney, AD Contracts
Why would we ever change provider?
We’ve been using this provider for around 20 years. First class service, reasonable prices, courteous and helpful. Why would we ever move. Highly recommended!
Mike Kalms, Kalms Associates
Over 10 Years Service
I have been using Infinity Web Creations for over 10 years now and throughout my time Stephen has always been so helpful with everything. It doesn’t matter what time day or night it is, if every you need them they are always there. Never any issues with service, always been excellent. I would recommend to anybody wanting website and email services.
Thanks.
Danny
Danny, EMCouriers
Website Design and Techical Support
Stephen has been with me from the beginning with starting my wedding business over 11 years ago. From building websites, redesigning websites and his technical support is second to none. I would highly recommend him. I’m not tech savey & he is always on hand. And nothing is to much trouble.
Excellent service!
Jozene Mckinnon, Made2Matter
5 Stars from Blue Street Group
Stephen has provided my business with a professional website and has continued to keep this updated for me for the last 4 years. I would not use anyone else and always know that I can call anytime if I am unsure of something or want to make any changes as the business grows. Nothing is too much and always done professionally and quickly.
Five stars from Blue Street Group.
Nichola Johnson, Blue Street Group
Highly Recommended
We have used Infinity Web Creations for a few years now for our website and hosting, very efficient and friendly service. Nothing is too much to ask – highly recommended!